One of the crucial factors affecting success of e-BANKING services is customer's trust. Acquiring customer trust depends on different variables that an e-BANKING struggles to control. This research aims to explain and clarify the inter-relationships and the interaction effects among customer's online trust and other relevant factors such as satisfaction and loyalty in e-BANKING. We developed a model of customer's trust in e-BANKING industry based on the outcomes of previous researches and semi-structured interviews with experts in e-BANKING services. To examine the model a descriptive survey was applied the survey sample population consisted of 405 randomly taken e-BANKING service users in the city of Tehran, according to a cluster random sampling skim. An important part of the results revealed Trust belieft relate directly with satisfaction and loyalty among e-BANKING customers.

Development of E-BANKING has modified the structure of BANKING business and BANKING performance, efficiency, risk and challenges which have also been articulately recognized based on the international best practices. E-BANKING brazenly expedites and streamlines financial transactions via enhancing technology and expanding the bank services in comparison with conventional BANKING. Accordingly, online access to the banks’ products, financial statements, payment services and even credit scoring has considerably improved bank-customer relationships in the context of lending and borrowing practice, deposit composition, investment opportunities, trade finance options as well as account management diversification. The impact of recent E-BANKING developments on BANKING is statistically tested for the BANKING network of Iran using Dynamic Panel Data approach. Results indicate that the ratio of ATMs and Electronic Cards to bank assets positively and significantly influence profitability ratios. Meanwhile, the ratio of online branches and Pin Pads to the banks' assets negatively and significantly affects profitability although the transaction volumes have surged for the banks under study.

Implementation of Electronic BANKING in different countries needs co-ordination and cooperation of related executive and juridical organizations with BANKING systems, without which banks are incapable of using new technologies in their affairs, appropriately. The present research considers the factors in successful implementation of Electronic BANKING in Melli Bank of Golestan province, and analyzes all related systems. In the research, the roles of factors such as technological-professional factors, social-cultural factors, strategic-managing factors, and financial-economical factors, effective in successful implementation of Electronic BANKING systems, were studied. Identifying the factors in successful implementation of Electronic BANKING, some functional proposals are provided for the development of Electronic BANKING, and also for future studies. The results indicate that technological-professional factors, social-cultural factors, strategic-managing factors, and financial-economical factors were effective in implementation and development of Electronic BANKING in Golestan province.

Banks, as financial and service institutions, play a decisive role in the circulation of money and wealth of society, and therefore have a special place in the economy of any country. Therefore, banks' favorable and effective activity can have important effects on the growth of various economic sectors and increase the quantity and quality of production. Today, Islamic BANKING requires new methods, effective customer orientation, presentation of new technologies, servicing and services expected by the customer, and any bank that is more successful in those matters, succeeds in attracting resources in a competitive market. As a result, more durability and survival will increase with productivity. E-BANKING is one of the most important options for banks to achieve these goals. The present study examines the effect of E-BANKING on bank fees and returns on assets as indices of Islamic BANKING performance. In order to test the research hypotheses, multiple regression methods and statistics and information of 8 banks in the period 2005-2015 have been used. According to the results, E-BANKING has a positive and significant effect on both factors of Islamic BANKING performance, i. e., bank fees and return on assets index.